FAQ
Articles in response to frequently asked questions
By Chris and 3 others4 authors50 articles
- Is there anything I should do before deactivating a user?
- Why shouldn’t I delete invoices? HMRC GUIDELINES
- Can I change my username?
- Excel: How do I convert numbers from scientific notation?
- Can I edit and delete notes?
- Can I search for an asset by MSISDN / service asset / mobile number?
- Which notifications are useful for a finance team?
- How do I keep track of unreconciled invoices?
- What triggers a change in the Last Updated column of the All Customers report?
- How do I find a product based on its IMEI or serial number?
- How to get support for Layer products
- Why won't images show in my Knowledgebase article?
- Can I set a default Billing Contact on an invoice?
- Feedback on The Layer
- Is the electronic signature legally binding?
- What is considered as a first response to a case?
- What is the View Mode Options menu for in service asset work stacks?
- Understanding Updates and Changes in a SaaS Environment
- Can I add a hyperlink to a form?
- Can I add Images to Case Notes?
- Troubleshooting Feedback Access on The Layer