Layer Systems

How to configure Check Types

Your guide to managing shipping details, generating delivery notes, and keeping fulfilment data accurate.

How to use the Delivery Manager

Learn how to quickly and efficiently revert mistakenly converted Sales Order items back to their unprocessed state.

Correcting Sales Order Items Converted to Assets in Error

Michaela Gormanova

Vijaya Tymerri

Caroline Livingstone

A collection of articles about purchase orders, stock movements, asset conversion and related topics.

Ordering and Provisioning

Purchase orders can be marked as "in query"

How to put a purchase order into query

Creating a purchase order

Payments can be made against an individual purchase order, or in bulk

Making payments to a purchase order

How to amend a Purchase Order

How to cancel a Purchase Order (PO)

Raymond Carrel

Purchase orders

How to book in stock, including information on stock movements, linking purchase orders, allocation to sales order, and bulk booking.

Booking in stock

How to turn sales order items into new or existing customer assets

Converting order items into customer assets

How to store warranty-related information against stock

Tracking product warranty expiry dates

How to link existing assets to a new or existing opportunity

Linking product assets to an opportunity

You can configure the list of available cease reasons

Customising Cease Reasons and setting a default renewal cease reason

Users can edit assets with certain permissions

How to Edit an Asset

There is a quick way to add additional IDs to an asset

Auto-populating additional MSISDNs / DDIs on an asset

Chris Smith

Asset management

Booking out stock individually or in bulk, using stock movements

Booking out stock

You can use the Stock menu on a sales order to quickly check stock levels and allocate to the order

How Do I Allocate Stock to a Sales Order?

Instructions on how to return a stock item

How to Return a Stock Item

This feature is useful when you want to maintain a certain level of stock

Using Minimum Stock levels to maintain a reserve

You can bulk relocate stock from one warehouse or sub-company to another

Moving stock between warehouses and sub-companies

You can suppress the reservation of specific inventory products

Exclude product inventory from stock transactions

Stock

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