Layer Systems

Ask Layer for what you need in plain English and get an answer in the chat, without hunting through screens.

Meet the Layer Assistant

The kinds of questions the assistant handles, with examples you can adapt.

What you can ask the Layer Assistant

How the assistant keeps to your permissions, who can use it, which AI vendor sees your data, and how long it is kept.

Your data and the Layer Assistant

The AI services the Layer Assistant can use, how they differ, and how to point it at each one.

Choose your AI provider: OpenAI, Azure AI Foundry, Claude or self-hosted

How an administrator enables the assistant, chooses who can use it, and caps its spend.

Turn on the Layer Assistant

The everyday tips: opening it, starter suggestions, starting fresh, rating answers and reaching a person.

Using the Layer Assistant day to day

Quick answers to common questions about the Layer Assistant.

Layer Assistant: FAQ and troubleshooting

AI-Powered Case Category Suggestions in The Layer

AI Surface saves you time by showing suggested answers as you type.

AI Surface: Smart Suggestions for Case Resolution

You can easily add new prompt templates (like “Handle Escalations Carefully” or “Summarise in 2 lines”) as your needs grow.

AI Writing Assist: Smarter, Sharper Emails and Notes in The Layer

Ask AI: Smarter Note Analysis in The Layer

Nick Kewney

A collection of AI tools to help your productivity

AI Tools

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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