Skip to main content

Changing the order of Sales Order statuses

You can change the order in which sales order statuses are listed

R
Written by Raymond Carrel
Updated over a year ago

By default, sales order statuses will be listed in alphabetical order.

Administrators can change the order of sales order statuses from Settings - Sales Order Statuses.

Enter a number in the Display Order field to set an order.

The ordering will be respected in Status drop-downs, when creating a new sales order and within a sales order record.

The Next Status button within a sales order will take you to the next status.

When determining an order, consider the following:

  • Un-numbered statuses will appear after numbered statuses, in alphabetical order

  • You may wish to place destructible or final statuses at the end e.g. Cancelled, Closed

  • Exclusions will be respected when using the Next Status button

    • For example, pre-authorisation statuses will be ignored for authorised orders

Did this answer your question?