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Viewing the change history of an asset
Viewing the change history of an asset

How to view a record of saves made to an asset

Written by Raymond Carrel
Updated over a week ago

You can check the history of changes made to an asset on the History tab of the asset record.

This will show a line summarising each change.

Viewing change history for all assets for a customer

You can export a log of product or service asset changes for a given customer.

From the Actions menu, select either Export Product Asset History or Export Service Asset History.

This export contains a line for each save after the initial creation of the asset, along with all tracked values.

You can filter on a specific product or service name or IMEI to compare values between each save.

It may be useful to open the asset record to view the more easily-readable asset history, as shown in the first part of this article.

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