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Viewing a log of hidden messages in Mail Triage
Viewing a log of hidden messages in Mail Triage

This export provides details on emails that have been hidden from the Mail Triage inbox

Written by Raymond Carrel
Updated over a week ago

The Mail Triage app allows users to hide messages from the inbox. This is done by selecting Hide Message from the Actions menu.

Hidden messages can be viewed by clicking on the Show Hidden button in the top-right of the screen.

Selecting Restore Message will un-hide that email. You can click Exit Hidden View to return to the normal inbox view.

We also offer the ability to export an audit of Hide Message transactions. This is accessed by clicking Download Hide Audit, which is accessible from the Hidden View.

This export use XLS format, and contains the following fields:

  • Date Hidden

  • Date Received

  • Hiding User

  • Subject

  • To Email

  • From Email

  • From Name

  • Mail Agent Name

  • Mail Agent Address

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